We are A-ROSA

A-ROSA is one of Europe’s leading providers of premium river cruises. On the Danube, Douro, Rhône/Saône, Rhine/Main/Moselle and Seine, our cruises combine visits to vibrant cities with beautiful natural scenery. More than 1,000 employees on board our 15 ships and on land bring the unique A-ROSA Flow to life.

At A-ROSA, we trust you to take responsibility and be part of a team where respect matters. We are committed to making good things even better and turning ideas into real progress. This gives you the chance to help shape A-ROSA.

Your Duties

• Responsible for 24-hour service at the reception in accordance with the requirements of the shipping company, including personally handling reception duties.
• Ensuring a high-quality, friendly contact point for passengers to provide tourist and general information.
• Organizing embarkation and disembarkation in coordination with the Hotel Manager.
• Accepting and handling complaints and guest grievances as the first point of contact.
• Daily monitoring of passenger and crew lists and creating and sending departure notifications.
• Operating the ship's security system at the reception.
• Creating duty rosters according to specifications and training, leading, and supervising assigned staff.
• Responsible for office and master keys and managing and ordering office supplies and printed materials.
• Maintaining the reception cash book, monitoring and settling currency exchange and passenger income.
• Monitoring and executing the system-based travel changeover and completing the reception cash book in compliance with the shipping company's requirements.

Your Benefits

• The most beautiful destinations in Europe with "Overnights"
• Time to explore destinations with free days on board
• International working environment
• Swiss employment contract
• Health, accident, and pension insurance
• Outside cabin with natural light
• No costs for uniform or visa
• Discounted travel for employees and relatives
• Various training and development opportunities
• Attractive career advancement opportunities
• Organization of travel to and from the vessel

Your Profile

• Successfully completed vocational training in the hotel industry or a related degree.
• At least two years of experience in a comparable position.
• Knowledge of Fidelio Cruise and MICROS cash systems is desirable.
• PC skills including Microsoft Office software (PowerPoint, Word, Excel).
• Excellent language skills in German and English (additional language skills are desirable).
• Ship experience is desirable.
• Strong leadership qualities and teamwork skills.
• Excellent organizational skills and attention to detail.

APPLY HERE