Work on Board

The A-ROSA ALEA is sailing along an urban shore with trees, with a bridge in the background. The sun deck is equipped with a whirlpool, sun loungers, and parasols.

Guest Relation Host (m/f/x)

On Board

We are A-ROSA

A-ROSA is one of Europe’s leading providers of premium river cruises. On the Danube, Douro, Rhône/Saône, Rhine/Main/Moselle and Seine, our cruises combine visits to vibrant cities with beautiful natural scenery. More than 1,000 employees on board our 15 ships and on land bring the unique A-ROSA Flow to life.

At A-ROSA, we trust you to take responsibility and be part of a team where respect matters. We are committed to making good things even better and turning ideas into real progress. This gives you the chance to help shape A-ROSA.

Your Duties

  • Serving as the primary contact and host for guests, maintaining active guest contact in public areas.
  • Advising and assisting guests, providing tourist information, and handling complaints.
  • Designing and conducting an entertaining day and evening program in collaboration with the entertainment team and excursion specialist.
  • Organizing social gatherings for guests and managing entertainment equipment.
  • Making announcements and providing general and route-specific information.
  • Supporting the excursion specialist with the execution and accompaniment of excursions.
  • Taking reception shifts and assisting the front office team with operational tasks, including operating the fire alarm and emergency centers.
  • Substituting the excursion specialist and front office agents during their leisure time and assisting with embarkation and disembarkation processes.
  • Providing administrative support to the excursion specialist.

Your Benefits

  • The most beautiful destinations in Europe with "Overnights"
  • Time to explore destinations with free days on board
  • International working environment
  • Swiss employment contract
  • Health, accident, and pension insurance
  • Outside cabin with natural light
  • No costs for uniform or visa
  • Discounted travel for employees and relatives
  • Various training and development opportunities
  • Attractive career advancement opportunities
  • Organization of travel to and from the vessel

Your Profile

  • Successfully completed vocational training or degree, ideally in tourism or hospitality.
  • Experience in the entertainment sector is desirable.
  • Knowledge of Microsoft Office.
  • Excellent language skills in German and English, additional language skills are a plus.
  • Strong organizational talent and excellent communication skills.
  • Friendly and service-oriented demeanor towards guests.

 

APPLY HERE

 

Logo von A-ROSA Cruising differently mit stilisiertem rotem Rosenmotiv und Schriftzug auf weißem Hintergrund.

Contact us

We look forward to receiving your online application. Please use our application form, which you can access by clicking on the "APPLY HERE" button. Or send your complete CV to:

A-ROSA Reederei GmbH
Kasernenstraße 92
CH-7000 Chur

Mr Tobias Lenz
Head of Human Resources
jobs@a-rosa.com